This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

• How do I order parts?
• Where can I find additional information?
• Why doesn't the web site have instant ordering?
• Who is your main contact?
• What is the average time to ship?
• When is the warehouse open for pick up?

How do I order parts?

Please call us @ 877-385-5769 and ask for internet sales or see our staff directory in the About Us section to get the direct extension of a sales person.  Our phone staff will process your order when a valid credit card is used.  We do not ship out C.O.D.

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Where can I find additional information?

Please call and speak with one of our specialists for additional information or in depth questions or concerns.

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Why doesn't the web site have instant ordering?

With so many product lines and different applications we still rely on looking our parts one at a time to ensure accuracy.  Thank you for your patience and consideration.

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Who is your main contact?

If you are having problems, concerns or questions you may call direct to 877-942-3267 x-1176.

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What is the average time to ship?

Parts in stock will ship the same day on orders called in before 3:00 pm.  Engines in stock will ship the same day if called in before 12:00 pm.  Parts that are special ordered will usually ship in 3-5 business days of order date.  You will be notified of back orders or delays by e-mail or phone.

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When is the warehouse open for pick up?

Please check the hours of operation page in the About Us section.

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